Crops: The Lynch File – Product Inquiries (PIs) can be a win for everyone

But make sure you report them promptly and with detailed records. And guard against unrealistic expectations

by PAT LYNCH

Crop PIs – or Product Inquiries – have few friends. Producers are upset about them. Retailers find them hard on customer relationships. But crop protection companies accept them as a fact of their business and, once you understand the rules of
PIs, you can deal with them more intelligently.

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