If your equipment starts to malfunction, keeping accurate notes and being prepared to put your complaint in writing can lead to a much earlier and much less expensive repair bill for both parties
by RALPH WINFIELD
How many of us wait until things go seriously astray and then expect others to respond positively? If you are as guilty as I am, then please pay attention.
What brought this to mind was a phone call from a Better Farming reader about a verbal understanding that somehow got badly distorted over a period of a year or two.